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Note
1.If you want to customize the name, please leave your baby's name under the order.
2.Each English name should have no more than 5 letters.
(Best 4-5pcs English letter beads, If your name is 6-8 letters, Usually we will remove the lentils in the middle of the letter, this is the length of control responsible for the safety of the baby)
3.Please leave a message for the name of the baby you want within 24 hours after placing the order. If there is no message on the order page for more than 24 hours,
we will send “BABY” letters as usual.
please do not mind, thank you.
4.Only English name would be ok.
if you want Russian letter,Please contact us, thank you.
EN71 / CE / SGS / CPSIA / FDA
FAQ
Q: The product has missing or broken part when you receive?
A: Please let us know which is missing, we will arrange resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with Bubble bag without original package. If you need it, please contact us to add some fee for box freight
About Shipment
Q:Do you have a certificate for your dental gel products?
A: Yes dear, Our products are: FDA/ BPA Free/ EN71-3/ Australian Standard Certificate……
Q:How long does it take for the parcel to be received after the parcel is shipped?
A: DHL/ UPS/ Aramex about 8-10days. Fedex about 3-5days. AliExpress Standard Shipping about 25-45days. China Post Ordinary Small Packet Plus about 45-60days.
Q: Do you have a factory?
A: Yes dear, We have the team in China, and we design and sell our own products. And we accept customized products, such as brand customization, personalization customization, product customization…
Q ; When can we receive the parcel?
E-packet: about 25days
Express: 8-10days
Fedex IP: 3-5days
AliExpress Standard Shipping: about 25dyas
China Post Ordinary Small Packet Plus: 45-60days
If you know more about the use and customization of products, you can always contact us and look forward to hearing from you. Thank you.
Service Time
Beijing: From 9:00 am to 18:00 pm
London: From 2:00 am to 11:00 pm
Moscow: From 4:00 pm to 13:00 pm
New York: From 21:00 pm to 6:00 am
Brand Story
Mittsboy is a professional brand of Toy in the China. We have our own factory and supply a large number of wholesales. And we have a professional development and design team in the world, with a number of product patents and copyrights. A comprehensive service team solves any customers’ problems. At the same time, the company provides exclusive sales channels for VIP customers, customized, designed, communicated and other VIP customer special services.
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.